FREQUENTLY ASKED QUESTIONS
Good to know.
Clear answers about the product, care, delivery, returns, and how to reach us.
Please check the product description and checkout for the latest information.
The product
What comes with my order?
One yellow butter squishy per item. Choose two or three to receive that many individual squishies. These are quantity offers, not a prepacked gift set.
What does it feel like?
Give it a gentle squeeze and let it slowly return to shape. Follow the care instructions on the packaging.
How quickly will my order arrive?
Delivery times depend on your destination and shipping option. If you need it for a specific date, contact us before ordering. Tracking is provided after shipment.
How do the quantity offers work?
Choose 1 for $14.95, 2 for $24.95, or 3 for $34.95. The best eligible quantity discount applies automatically in your bag. Offers do not stack.
How should I care for them?
Gently squeeze and follow the final product label. Never bite, cut, or heat the toy, and stop using it if damaged. It is not a pet toy.
Shipping, tracking & returns
How much is shipping?
Standard U.S. shipping is free on Mini Butter Squishy orders. Applicable taxes are shown at checkout. Read our Shipping & delivery.
What if I need to return it?
ROAROV currently accepts eligible returns requested within 30 days of receipt. Change-of-mind returns must be unused and in original packaging. Contact us before sending a return, and see our full Returns & refunds.
How do I track an order?
Use the tracking link in your shipping email or view your order details through Track your order.
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and photos of the issue. We will review it and explain the available resolution. Please wait for instructions before returning anything. Contact us.
Can I cancel an order or correct my address?
Contact us as soon as possible with your order number and the requested change. Changes or cancellations cannot be guaranteed once processing or shipment has begun. Contact us.
Care & support
Is the Mini Butter Squishy edible or a pet toy?
No. It is a novelty squeeze item, not food or a pet toy. Do not bite, cut, or heat it. Stop using it if damaged.
Is this suitable for children?
Follow the manufacturer's age recommendation and safety instructions on the packaging. It is not food or a pet toy.
Where can I ask another question?
You can use our contact form or email our support address shown on the Contact page. For an existing order, include the order number. Visit Contact us.